Few things are more frustrating than a slow WiFi network. So what can be done to diagnose and fix the issue? Below are some of the most common issues and their solutions. When in doubt, please contact FGM Technology Services for a network performance assessment.

1. Overcrowded network

One of the most common issues that can cause poor WiFi performance is too many devices on the network. This often happens slowly over time as more and more devices are connected to the network. The solution to this problem is usually one of the following: 1) disconnect devices from the network (if possible), or 2) upgrade the WiFi router or access points to more powerful models that can handle more devices.

2. Equipment needs a restart or update

Technology equipment is just like any other tool or piece of equipment. Regular maintenance is necessary to keep the equipment running at peak performance. One piece of regular maintenance that often goes overlooked with IT equipment is a good restart. Networking equipment is no different. If your WiFi is performing poorly, it may help to simply restart or unplug/re-plug the equipment. 

However, keep in mind that this should not be necessary more than once per week or so. If you find that you are having to restart your networking equipment more than once per week, there is likely a bigger, underlying problem.

3. Weak WiFi signal

Depending on where you are located in your home or business, the WiFi signal will vary. This is because walls, furniture, and more will interfere with your WiFi signal. Additionally, every WiFi router and access point is different. Some models are more powerful and can produce a stronger signal, while others will have difficulty making it through multiple walls. 

If this is your issue, it is fixable. One option is to try relocating your existing WiFi router or access points. Another option is to purchase and install additional WiFi access points, extenders, etc. to produce a better, broader WiFi signal. 

Please keep in mind that WiFi extenders, while convenient, are not always the best tool for this problem. If a WiFi extender is not solving your problem, you may benefit from a professional review of your network. In that case, please contact FGM Technology Services for a network performance assessment.

4. Damaged network cables

This is less common, but damaged network cables will cause a serious impact to your WiFi performance. While WiFi is wireless, there will still be network cables providing a critical communication path to your WiFi network. If a network cable is damaged, it will need to be replaced. Please contact FGM Technology Services for an assessment and solution to your problem.

5. Upstream issues

Last but not least. It's important to always check the network performance from the source. This is most often a connection to your internet service provider (ISP). If the network performance is poor coming into the home/office network, then the issue will need to be solved at the source. First, it is important to check the incoming network cables for damage. If the cables do not appear to be damaged, then it will likely mean working with your internet service provider (ISP) to find a solution. 

Please keep in mind, FGM Technology Services is here to help with any of your home/office network needs. Please contact FGM Technology Services for a discussion and free quote!